How Communication Influences Care in the Non-Dementia Adult Population

Jennifer Brown Challenging Behaviors, Communication Strategies

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Type: In-person Topic: Challenging Behaviors Location: Gresham, OR

How does your personal communication style impact the person in your care, especially those who are experiencing challenging behaviors? This intensive, self-discovery class will focus on identifying your individual style of communication and how you read and respond to stressful situations. An expert instructor will help you see how biases, belief systems and assumptions can impact how you respond to a challenging behavior and will help you learn how changing your behavior and finding new ways to respond can create a more positive outcome.

This class guides you through methods to appropriately evaluate and navigate personal communication styles and the impact those styles have on the person in your care, particularly those experiencing challenging behaviors. In this class, you will:

  • Learn to recognize and respond to unmet needs that lead to challenging behaviors
  • Learn how personal styles of communication can impact another person’s behavior
  • Learn how personal biases, beliefs, and assumptions can impact how you respond to a challenging behavior
  • Practice changing your behavior to create a positive outcome for both you and the person in your care

CEU’s: 4.0

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Provided By

Oregon Care Partners

Date/Time

December 3, 2019 at 12:30pm-5:00pm

Duration

4.5 Hours

Multnomah Co. Aging, Disability and Veterans Services Division - TEL: (503) 988-5155

600 NE 8th Street, Gresham, OR 97030

Jennifer BrownHow Communication Influences Care in the Non-Dementia Adult Population