Caring for another person is serious business, so what do you do when someone is expressing challenging behaviors that can cause either physical or emotional harm to themselves or others? In this interactive class, an expert will guide you through understanding the causes of challenging behaviors and teach methods to appropriately intervene.
This class is designed to help anyone who cares for an aging Oregonian better manage challenging behaviors that are common among older adults.
In this class, you will:
- Learn to identify and manage common challenging behaviors such as anger, yelling and physical aggression
- Learn to recognize and respond to unmet needs that lead to challenging behaviors
- Understand how verbal and non-verbal communication impacts a person’s behavior
- Learn effective communication strategies to use when someone is expressing a challenging behavior
January 15, 2020 at 12:30pm-5:00pm
Terwilliger Plaza - TEL: (503) 299-4911
2545 SW Terwilliger Blvd., Portland, OR 97201